Careers

Office Manager – Marketing & Business Support

About Us 

Franklin Ellis Architects is an employee-owned, Architecture & Interior Design practice based in our award-winning office at The Old Pumphouse in Nottingham, with a second office, located at the LCB Depot in Leicester.  

We offer a broad range of design consultancy services with extensive experience across a diverse range of building sectors including Residential, Education, Hospitality and Commercial. 

We are a growing practice and pride ourselves on being staff-focussed, enthusiastic and sociable. 

Design quality is at the heart of all that we do, and this is recognised in the number of awards we have received for design excellence, sustainability, regeneration, build quality and historic restoration. 

For more details, please visit our website:  www.franklinellis.co.uk  

 

The Role 

This is a fantastic opportunity for an organised and proactive Office Manager with a great eye for detail and good written and people skills, to join our expanding team. This role is perfect for someone who has an interest in or wants to expand and progress their career within Marketing and PR or even HR, we offer the opportunity for development and for you to grow with the business. We are also open to those who are established business managers and are interested in working within the architectural and interior design industry for a change of focus. The role is primarily office based with some hybrid working flexibility, when needed. 

The candidate will play a crucial role in the smooth operation of the office. From organising and minuting meetings, greeting clients, developing bids and proposals, and co-ordinating social events to producing our social media output and keeping the office running smoothly. 

This is a multi-dimensional role that requires a lot of adaptability, a high level of professionalism, discretion, and the ability to multitask and prioritise in a dynamic environment. 

 

Your Profile 

The successful candidate will be: 

• Supportive — we value honesty, reliability, and integrity from our staff. Our culture of support and openness empowers our team to freely express ideas, share concerns and build relationships based on trust. 

• Creative — demonstrating creativity in your approach. We are passionate about what we do, encouraging our employees to express their unique ideas, challenge assumptions and to intelligently explore new possibilities. 

• Collaborative — You should be able to work in a team environment to meet tight deadlines. You will have strong communication skills, both within the office and with clients. We believe that working together as a team, sharing ideas and feedback, and helping each other grow is fundamental to success. 

• Forward Thinking – We encourage the ongoing education and professional development of our team, ensuring that we remain at the cutting edge of the industry.  

• Committed — We will be looking for candidates who take ownership of their work, have considered a wide range of issues, and put together a reasoned, informed response.
  

And you will have the following key skills: 

• Personable and flexible in approach 

• Collaborative and proactive 

• Excellent communication skills, both oral and written. 

• Strong organisational skills 

• Good time and task management 

• Experience of Microsoft Office Suite 

• Experience of working with the Adobe Creative Cloud Suite or Canva 

• Exercise discretion with company information. 

• Adaptability and willingness to learn new skills and software’s. 

• An interest or experience in graphic design, marketing or HR would be desirable but not essential. 

• Experience in an architecture or design-related industry is a plus but not essential. 

 

Key Responsibilities 

General 

• Oversee day to day office operations, ensuring a well organised and professional office environment. 

• Phone answering and redirecting calls. 

• Provide support to directors including diary management, travel arrangements etc. 

• Organisation of office meetings. 

• Manage office supplies and inventory, placing orders as needed. 

• Greet clients and direct them to their meetings. 

• Help to maintain the office e.g. water the plants, unload the dishwasher, replenish tea and biscuits. 

• Collect mail/parcels and distribute accordingly 

 

Administrative Support 

• Minute meetings and provide agenda updates. 

• Monitor the enquiry inbox. 

• Notify the office of events and crucial information. 

• Provide general administrative support to office staff. 

• Assist with new project set-ups. 

• Support the CPD Co-ordinator to provide lunches, greet the presenters and help to set up. 

• Support the creation and update of Bid documents, Templates and Portfolios using InDesign. 

 

Business Development and Marketing 

• Provide direct support for business development and marketing. 

• Assist in the development and implementation of the firm’s website blog posts and social media posts and manage all social media accounts. 

 

Human Resources Support 

• Preparation and submission of job advertisements. 

• Liaising with prospective candidates around applications and interviews. 

• Support new employee onboarding and integration. 

• Monitor the careers inbox. 

• Assist with annual staff reviews. 

 

Office Culture and Events 

• Co-ordinate and manage monthly social and charity events throughout the year, e.g. Christmas Party.  

• Support working groups with additional work to improve the office environment. 

• Regularly update the blog and social media accounts with company news and events. 

 

Working at FEA 

The successful candidate will join an enthusiastic, friendly, and dynamic architectural practice which places great emphasis on a healthy work-life balance and encourages a collaborative company culture. Our recent transition to an Employee-Owned Trust puts employees at the heart of the decision-making processes within the practice.  

 

Employee-Owned Trust 

Franklin Ellis is proud to be an employee-owned trust since 2022. This ownership model, originally piloted by John Lewis, facilitates and encourages staff involvement in the business. 

In our participatory environment everyone is encouraged to engage and contribute, both for personal satisfaction and to engender a strong sense of shared collective achievement. 

Underlying our supportive and empowering approach is our shared core values of a collaborative approach, being forward thinking, being creative, and being supportive. 

Providing our staff with a say in the running of the business and providing representation on the Trustee Board allows everyone here to contribute to the ongoing success of the firm with the potential of shared profits through dividends. 

 

Renumeration / Benefits 

We aim to offer a competitive salary to reflect your skills, experience, and impact on the practice, together with the following benefits: 

• Holiday entitlement starting at 25 days per year (and with increments dependant on length of service)  

• Contributory pension scheme 

• Life assurance 

• Health insurance – providing contributions for dental work, optical treatment, physiotherapy, and mental wellbeing 

• Salary sacrifice schemes for childcare, Cycle to Work and Electric Vehicles 

• Office-based role with some flexible home working 

• Company study tours including team visits to completed projects and cities  

• Regular in-house CPD. Staff are also encouraged to explore their own CPD opportunities outside the company 

• A wide variety of social events 

• Part of an Employee-Owned Trust (EOT) with shared profits via dividends. 

 

To Apply 

Please send a covering letter and your CV together, with a link or file of any relevant work to careers@franklinellis.co.uk 

If you would like more information, please call our office on 0115 9418475.  

Closing date for applications is 20th of March 2026. 

Franklin Ellis is an Equal Opportunities Employer. 

We always welcome enquiries from talented individuals who want to work for us. We review all applications and may contact you at a later time when we have vacancies.